FREQUENTLY ASKED QUESTIONS

  • We primarily operate as a takeout bakery, but we do have limited seating available. We will gladly reheat pies, quiches and pot pies for you to enjoy in shop; however, we do not have turbo ovens or microwave so plan to relax or visit the nearby shops while we heat up your pie the good old fashioned way.

  • We do not sell sliced pies. We offer a daily variety of mini 5" (1-2 serving) pies. We also stock our Grab & Go freezer with a variety of full size pies that can be ready for you to serve at home within 30 minutes. 

  • Yes, we proudly serve locally roasted espresso and offer a variety of classic hot and cold coffee beverages. 

GENERAL QUESTIONS

  • Yes! We love baking for weddings, corporate events and other large social gatherings.  We have 13 years of experience helping our guests create sweet memories with pie  and would love to bake for you. Contact us for details.

  • Yes, we partner with local businesses for wholesale orders. Contact us to learn more.

Catering & Special Orders

  • Yes! You can place orders directly through our website for pickup.

  • We recommend ordering at least 48-72hours in advance for special orders. Holiday and large catering orders may require more notice.

  • No, but we always have variety of mini pies available for walk in purchase. We also keep our Grab and Go freezer stocked with a variety of pies that are ready to thaw and serve within 30 minutes. We recommend calling the shop to check what’s in stock.

  • Because we source all ingredients and plan our production schedule in advance, Custom Orders of individual pies are considered final and non refundable within the 48-72 hour window before pick up date.  Holiday pie orders may not be modified or refunded after the order close date, which is typically 2 weeks prior to pick up.  Large custom catering orders may not be modified or refunded after the menu agreement date (typically 3-4 weeks prior to pick up date) We reserve the right to withold a 4% bank and admin fee for any refunds.

Ordering & Pickup

Gift Cards & Loyalty Program

  • Yes, digital gift cards are available for purchase online and physical gift cards are available on store.

  • Yes, we have a Frequent Pie-er loyalty program for in-store purchases of our mini pies.

  • No, we pride ourselves on using high-quality, natural ingredients with no artificial additives.

  • We are not a gluten-free or nut free bakery and do not offer vegan options.

Menu & Ingredients

  • We are committed to supporting our community through local charities and non profit organizations. To request a donation for an upcoming event, please send all information about the event (including reason for donation, time, location, number of attendees, requested donation, etc.) to Briana@cravepie.com at least 4 weeks in advance of event. Please allow 1-2 weeks to review requests. We will review it and get back to you if we are able to participate. Unfortunately due to the number of requests received each year, if you do not hear back from us it means we are unable to participate at this time. Thank you for your interest, and we wish you every success with your event.

  • At this time, we do not offer shipping, but local pickup is available.

  • Chess and Fruit pies can be stored at room temperature for up to 2 days or refrigerated for up to 3-5 days. Cream, Custard and Savory pies should be refrigerated and enjoyed within 3 days. Reheat quiche and pot pies in a 350°F oven for 15 - 25 minutes. If frozen, do not thaw. Reheat at 350 for 30 - 40 minutes.

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  • Ah, chess pie—the sweet, custardy confection that has been delighting Southern taste buds for generations! But what exactly is chess pie? And where did it get its peculiar name? Three delicious theories swirl around like sugar in a mixing bowl, each adding its own flavor to the legend.

Other Questions

Theory One:

"It's Just Pie!"

Picture a flour-dusted Southern kitchen, where a baker, fresh from pulling a golden pie from the oven, is asked, “What kind of pie is that?” With a shrug and a hint of mischief, she replies, “It’s just pie.” But with a drawl as thick as the pie’s buttery filling, "just pie" becomes "j'us" pie, and the name sticks like sugar to a spoon.

Theory Two:

"Chest Pie"

Long ago, before refrigerators hummed in kitchens, pies were stored in wooden pie safes—or “chests” (Take a peek at ours next time you visit the studio!) This pie, made with simple pantry staples (sugar, butter, eggs and thickened with flour or cornmeal ), kept beautifully in such a chest. Over time, “chest pie” became “chess pie,” proving that even words, like pies, can change with age.

Theory Three:

"Cheese Pie"

In the days when "cheese" sometimes meant a custard-like dish, it’s possible that this sugary delight was once mistaken for a cheesy creation. Though there’s not a shred of cheddar in sight, the name may have lingered, much like the last delicious bite on a dessert plate.

No matter which tale you believe, one thing is certain—chess pie is pure magic in a flaky crust. With its crackly top and rich, custardy center, it’s a testament to the beauty of simple ingredients transformed. So the next time you take a bite of one of our chess pies, tip your fork to history and enjoy the sweet mystery of chess pie!